FAQ Text Translation

Here you can see all the questions and answers that our users – and possibly also you yourself – have asked (and had answered) about translating texts. Not found what you are looking for? No problem! Just get in touch directly with our online department at info@pons.com. Your questions will be answered directly. If you have any questions about specific products, please contact our customer service department at kundenservice@pons.de.

How can I translate complete sentences or texts?

In addition to the PONS Online Dictionary, the PONS Text Translation System is also available on pons.com. This allows you to translate phrases, sentences or even complete texts.

We are constantly working to improve our products and services. Unfortunately, our products don’t always have the same technical standards in all languages. The PONS Translate app, for example, also includes a dictionary and text translation system. In some languages, the app recognizes if the user wants to translate a word or a complete text and automatically activates the text translation system for longer sequences. This is not yet available for all languages.

If you have typed a text into the PONS Translate app and your result is only a single word, activate the PONS Text Translation System using the green translation icon. Now your text will be translated.

Why does text translation produce a different result than human translation?

Our machine translation service is state-of-the-art. However, difficulties in translation may arise due to sentence structure, rare words, lack of context, or errors in the source text, which an algorithm cannot always resolve. The quality also varies depending on the language combination, as the system has different training data for each language.

Are there premium features?

The PONS text translation is basically a free offer. However, some functions are only available to a limited extent, e.g. the input is set to max. 1200 characters limited. In addition, advertising is displayed in the free version.

With a paid subscription, the range of functions can be expanded and the display of advertisements can be deactivated. The subscription is called PONS Translate Pro, you can find more information in the description.


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